Digital-first Strategy In a Fast-changing Landscape

14th - 15th March 2023 | Crowne Plaza Dubai

OVERVIEW

There is a degree of infamy attached to field collections in many Middle Eastern countries. There are many cultural implications to consider, and many an instance of corruption and unscrupulous tactics.

In the Middle East, debt collection is more complicated than anywhere else in the world (with Saudi Arabia and the UAE topping the charts for tough debt collection). This is down to several factors, such as antiquated payment terms, outdated court practices, and needlessly complicated insolvency regulations.

Slow payment is a cultural norm and commercial practice: - Companies' cash flows are impacted by usual long terms - Religious holidays slow down the economy of the entire region.

The Debt collections business is primed for even greater transformation in 2022 -23, which should come as no surprise. The latest modification to Reg F, lenders' digital-first strategy to engaging with consumers, and the improving economy are all going to make things more difficult for third-party collectors. Changes in customer behaviour and the termination of industry-specific moratoriums are exacerbating the situation.

So, what are the most essential trends to watch for in your industry?

Recovery and Collections Summit - Middle East is the First and Only Large-Scale Conference & Exhibition bringing together 600+ top Industry experts from KSA, UAE, Oman, Kuwait, Qatar, Bahrain & Egypt to discuss the latest technology and digital transformation strategies to overcome challenges and empower organizations to be future ready, strengthening operations, increasing productivity, and improving customer experience in the Debt & Loan Collections, Subscriptions & Renewals and Credit systems. Join the talks and showcase your solution to the right pool of attendees in the Collections space and connect with most potential decision makers from top organizations from the MENA region.

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1000+
Attendee
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45+
Expert Speakers
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40+
Solution Providers
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100+
PRESCHEDULED MEETINGS
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15+
EXCLUSIVE EXHIBITORS
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1
EXCLUSIVE WORKSHOP

REGIONS COVERED:

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KSA 42%

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UAE 41%

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Egypt 7%

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Kuwait 5%

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Qatar 3%

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Bahrain 2%

KEY TOPICS TO BE COVERED:

MEET YOUR SPEAKERSSee all speakers

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Ahmed Khbeer

Managing Partner & Group CEO at Tafaseel Group

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Mohamed Al Zamil

Chief Operating Officer at Reem Finance

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Imran Kannuti

VP, Head – PMO International Business at Banque Misr

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Mai Momani

Head of Client Experience at Invest Bank P.S.C.

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Faten ElAzhary

Head of Group Customer Support at Kamal Osman Jamjoom Group LLC

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Linoy Kidd

CIO at HSBC Bank Middle East

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Khadija Al Hammady

Executive Vice President & Head - PB Collections & Recovery at RAKBANK

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Sanket Shirvaikar

Director - Senior Managing Consultant at Mastercard

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Mahmoud Ibrahim

AVP – Head of Transaction Banking, Wholesale Banking at Ajman Bank

WHO MUST ATTEND

  • VP and Director Collections
  • Country Heads, Global Heads
  • VP’s / CEO / COO
  • Chief Business Officers
  • Head of Collections/legal
  • Collection Managers
  • Head of Collections
  • Head of Renewals
  • Head of Persistency
  • CXO- Customer Experience
  • Head of Digital Initiatives
  • Head / VP / Director /Fraud/Legal
  • Chief Technology Officer
  • Head Of Innovation
  • Assistant Vice President
  • Chief Revenue Officer
  • Chief Strategy Officer
  • Head Of Omni Channel

Silver Partner

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MEDIA PARTNERS

Sectors to be covered

Some of our Previous Partners

Media Visibility

200+
Media Partners
40+
Magazines
20+
News Papers
110K+
LinkedIn Likes
200K+
Facebook Likes
100K+
Twitter Likes
200K+
Direct Emails
50+
Exclusive Interviews